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You are here: Home / Privacy Policy

Privacy Policy

Inflating a hot air balloon

Effective 15 May 2007

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the Fly Me To The Moon website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

      Name,

 

      Address,

 

      Email address,

 

      Phone number,

 

    Credit/Debit Card Information, etc.

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

      Name,

 

      Address,

 

    Phone Number, etc.

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift vouchers by which you can personalise a product you order for another person. Information you provide to us to create a gift voucher is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting the office. We use this privacy policy procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, our privacy policy states we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 07 3423 0400 or send us an email to [email protected].

Fly Me To The Moon
Level 1, 243 Edward Street
Brisbane QLD 4000
Telephone: (07) 3423 0400
[email protected]
Office hours 9am - 5pm - Open 5 days

Fly Me To The Moon Official Facebook Page

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About Fly Me to the Moon

Brisbane Hot Air Ballooning

Fly Me To The Moon was established in 1994 and is Queensland's premium hot air ballooning experience. We work hard to ensure that your experience with us is exceptional from first contact through to waving you farewell after your flight and breakfast.

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